Introduction
At NS Forc, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (www.nsforc.com) and make purchases from our online store. This Privacy Policy applies to all users of our website, whether or not you register an account, and is in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
By using our website, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this Privacy Policy, you should not use our services.
1. Information We Collect
We collect several types of personal information for various purposes, including to provide and improve our services to you.
1.1 Personal Identification Information
When you visit our website, make a purchase, or subscribe to our newsletter, we may collect personal details such as:
Name
Email address
Shipping address
Billing address
Phone number
Payment information (credit card details or other forms of payment)
Date of birth (for age verification, if applicable)
1.2 Non-Personal Identification Information
We may also collect non-personal information, which is used for analytical purposes:
Browser type and version
Device information (e.g., desktop, mobile)
IP address
Referral source (how you got to our website)
Pages viewed and time spent on our website
Language preference
1.3 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies may be used to personalize content, analyze website traffic, and improve our services. You can control the use of cookies through your browser settings.
Essential Cookies: These are necessary for the operation of the website (e.g., maintaining your shopping cart).
Performance Cookies: These track user activity and help improve website performance.
Advertising Cookies: These cookies are used to display personalized ads based on your browsing behavior.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
To process transactions and manage your orders
To provide customer support and respond to inquiries
To send promotional emails or newsletters (if you have opted-in)
To improve our website and services based on your preferences and behavior
To comply with legal obligations or respond to legal requests
To send important updates, such as order confirmations and shipping notifications
3. How We Protect Your Information
We take the security of your personal information seriously and employ a variety of security measures to protect it from unauthorized access, disclosure, or alteration. These measures include:
Secure encryption for payment processing
Regular software updates and vulnerability scans
Implementation of firewalls and other security tools
Limited access to personal data by authorized personnel only
However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted third-party service providers who assist us in the operation of our business, such as:
Payment Processors: To complete transactions securely (e.g., credit card processors like Stripe, PayPal).
Shipping and Delivery Services: To process and deliver your orders (e.g., Canada Post, UPS).
Email Marketing Platforms: If you opt-in for newsletters or promotions, we may use services like Mailchimp to send you emails.
Analytics Services: To improve our website (e.g., Google Analytics).
These third parties are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purposes.
We may also disclose personal information if required by law, such as in response to a subpoena or legal obligation.
5. Your Rights and Choices
Under Canadian law, you have certain rights regarding your personal information. These include:
Access: You have the right to request access to the personal information we hold about you.
Correction: You may request that we correct any inaccuracies in your personal information.
Withdrawal of Consent: You can withdraw your consent to our collection, use, or disclosure of your personal information at any time. However, doing so may limit our ability to provide certain services (e.g., processing orders).
Deletion: You may request the deletion of your personal information, subject to certain limitations (e.g., we may need to retain some information for legal or accounting purposes).
Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails, or by contacting us directly.
If you wish to exercise any of your rights, please contact us using the information provided below.
6. Retention of Personal Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.