Welcome to NS Forc. By accessing or using our website (www.nsforc.com) and purchasing our products, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services. These Terms and Conditions govern your use of the website, including all purchases made through the website, and apply to all users, including but not limited to browsers, vendors, customers, and content contributors.
We reserve the right to update, modify, or replace these Terms and Conditions at any time. You should periodically review this page for updates. Your continued use of the website after any changes constitutes your acceptance of the updated Terms and Conditions.
2. General Terms
Eligibility: By placing an order on our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to make the purchase.
Account: To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and keep your account details updated.
Order Acceptance and Processing: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent, incomplete, or unverified.
3. Pricing and Payments
Prices: All prices listed on our website are in Canadian Dollars (CAD) unless otherwise specified. Prices are subject to change without notice. We make every effort to ensure that the prices are accurate, but errors may occasionally occur.
Taxes: Applicable sales tax will be added to the total order price, based on your location.
Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other secure payment methods as indicated on our website.
Note: Payments will only be processed once your order has been confirmed. We use secure encryption to protect payment details.
4. Shipping and Delivery
We offer shipping to locations within Canada. Shipping costs and delivery times are calculated based on the destination address, size, and weight of your order. Please review our shipping policy below.
4.1 Free Shipping
Free shipping is available on orders over $100 CAD within Canada.
For orders under $100 CAD, a flat shipping fee of $25 CAD will be applied.
Delivery times may vary depending on your location.
4.2 Shipping Times and Delays
Standard shipping is typically between 3–7 business days for delivery within Canada.
We strive to ship all orders within 1–2 business days after order confirmation. However, shipping times may be affected by factors beyond our control (e.g., weather, postal delays).
We are not responsible for delays caused by the courier or shipping service.
5. Returns and Exchanges
5.1 No Returns on Opened Products
Due to health and safety regulations, opened supplements are not eligible for return, exchange, or refund under any circumstances.
5.2 Defective or Tampered Products
If you receive a defective or tampered with product, you may be eligible for a return or exchange. Please follow the process below:
Contact Us: Notify us within 7 days of receiving your order by emailing [email protected]. Please include your order number, a description of the issue, and any supporting evidence (e.g., photos of the damaged or tampered product).
Return Authorization: Once your claim is verified, we will provide you with a return authorization and instructions.
Return Shipping: We will cover the cost of return shipping for defective or tampered products.
Refund/Exchange: After we receive the returned product, we will process a refund or exchange as per your request.
5.3 Non-Defective Products
We do not accept returns on non-defective products, including any opened or used supplements. We strongly recommend that you check the product details and ingredients before placing an order.
6. Product Descriptions
We make every effort to ensure that the information about our products is accurate. However, we do not guarantee that product descriptions, images, or other content on our website are always accurate, complete, or error-free. We reserve the right to correct any inaccuracies and change the information on our website at any time.
7. Product Availability
All products listed on our website are subject to availability. We cannot guarantee that all items will be in stock at all times. If an item is out of stock, we will notify you and provide alternatives or a refund.
8. Privacy and Data Security
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. User Conduct
When using our website, you agree to the following:
You will not use the website for any unlawful or prohibited purpose.
You will not upload or transmit any harmful, offensive, or inappropriate content to our website.
You will not engage in any activity that may disrupt, damage, or interfere with the website or its services.
We reserve the right to suspend or terminate your access to the website if we determine that your conduct violates these Terms and Conditions.
10. Limitation of Liability
To the fullest extent permitted by law, NS Forc and its affiliates, partners, or suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use our website or products, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless NS Forc, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website, your breach of these Terms and Conditions, or your violation of any applicable laws.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of [Your Province], Canada. Any legal action or proceeding related to these terms shall be brought exclusively in the courts of Ontario, Canada.
13. Dispute Resolution
In the event of a dispute, you agree to attempt to resolve the matter amicably through negotiation or mediation. If resolution cannot be reached, the dispute will be subject to binding arbitration in accordance with the rules of the Canadian Arbitration Association.
14. Force Majeure
We are not responsible for any delays or failure in performance of our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war, labor disputes, or government regulations.
15. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time. When we make changes, we will post the updated Terms and Conditions on this page, along with an updated effective date. We encourage you to review this page periodically to stay informed of any updates.
16. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: [email protected]
By using our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.